Custody
- Are there any limits on the amount of Digital Assets or fiat that can be converted?
- What happens if there’s a discrepancy between the expected and actual conversion rate?
- How long is transaction history and Convert data retained?
- How are conversion rates determined, and how often are they updated?
- How long does a Convert transaction typically take?
- My Beneficiary Payment Instrument shows as submitted, what shall I do?
- Why does my My Beneficiary Payment Instrument show as failed?
- Can I change the cost basis of a certain transaction?
- Can I cancel a withdrawal once I submitted it?
- Can I track the status of a convert transaction in real-time?
- What is slippage?
- Will I receive a Gains/Losses report at the end of the year?
- Do I have to keep a minimum amount in any Digital Asset account?
- What is a Beneficiary Payment Instrument - BPI
- How can I access historical Convert records?
- Can I perform Convert transactions using a mobile app or only through a web interface?
- What happens if there's a problem with the convert process?
- How can I see the Convert Fees I was charged?
- Can I disable 2FA?