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Withdrawals

  • What information do I need to provide for someone to send me crypto assets?
  • What happens if you stop supporting a specific Digital Asset? What happens to the remaining balance in my custody account?
  • What is the reserved amount?
  • Why do I have to add a beneficiary prior to initiating a withdrawal?
  • My Beneficiary Payment Instrument shows as requested, what shall I do?
  • How much is the fee for a withdrawal?
  • How long will it take for a withdrawal to be authorized?
  • Why does My Beneficiary Payment Instrument show as invalid?
  • Why did FV Bank charge me a different fee from what was originally shown in the screen?
  • How long will it take for My Beneficiary Payment Instrument to be active?
  • How long is transaction history and Convert data retained?
  • Is there a fee for making a withdrawal?
  • Why does my My Beneficiary Payment Instrument show as failed?
  • Can I cancel a withdrawal once I submitted it?
  • What is a Beneficiary Payment Instrument - BPI

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